Serai Brass Maple Tongs

We are delighted to offer shipping services across India, ensuring our products reach customers far and wide. While we do not currently offer Cash on Delivery (COD), we provide multiple prepaid payment options through trusted partners for a seamless and secure checkout experience.

Orders above ₹999 qualify for free shipping across all serviceable locations. Shipping charge of ₹100 will be applicable for all orders below ₹999.

For cancellations, orders can be cancelled within 12 hours of order placement by submitting a request here and notifying us via email; once shipped, cancellations and refunds cannot be processed. 

This item is not eligible for return or exchange unless it is damaged, defective, or incorrect, and requests must be initiated within 48 hours of delivery. All of our products are meticulously handcrafted by artisans. We pay close attention to the product’s quality, appearance, and feel. However, because of the participation of humans in the manufacturing process, a little amount of variation in the product’s size, color, look, and quality is to be expected; however, this is what makes it unique. The color of the product may vary depending on the display of your screen. Please note that there will be slight variations in appearance and designs as per the size ordered. 

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